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Quiet hours

Hold everything except critical events during a nightly window, in your organization's time zone, so only real emergencies wake you at 3am.

Not every event deserves a 3am notification. Quiet hours define a daily window during which a destination receives only critical events — everything else is recorded and summarised instead of being delivered.

Turn it on

Open a destination, enable Quiet hours, and set a From and Until time. A window that runs overnight is entered exactly as you'd say it: 22:0007:00. The start is inclusive and the end is exclusive, so a 22:00–07:00 window holds messages at 06:59 and releases them at 07:00.

Quiet hours are per destination. You can silence your phone-facing Telegram channel overnight while your webhook keeps receiving everything.

Times are in your organization's time zone

The window is wall-clock local, not UTC. Set your zone in Settings → Time Zone; the destination form shows which zone your times are being interpreted in.

Because the window is defined locally, it follows daylight saving the way you'd expect: on the day the clocks change, a 22:00–07:00 window is one hour shorter or longer in real time. Your events are still stored in UTC — only the window is local.

What gets through

Only critical events. That includes the alerts emitted by threshold rules, which are always critical — so "wake me only if something is really wrong" is exactly the behaviour you get by combining a quiet window with an alert rule.

What happens to held events

Held events are not delivered later. They are recorded as skipped with the reason "Held (quiet hours)", visible in the event's detail view, and summarised in your digest. This is deliberate: flushing a night's worth of backlog at 07:00 would replace one 3am interruption with a morning flood.

An event held at every one of its destinations gets the Skipped status — a healthy outcome, not a failure.

When the window is judged

At the moment a delivery is actually attempted, not when the event arrives. If a message is retried or rate-limited into the quiet window, it is held too — which is what someone who asked not to be disturbed after 22:00 expects.

The same applies to rollup summaries and to deliveries you resend manually: both respect the window.