These terms are the agreement between you and My Tiny Rocket LLC, a Wyoming limited liability company ("EventSend", "we", "us"), for use of the EventSend website and service. By creating an account or using the service, you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it, and "you" means that company.
Please read the Early access, Availability, and Limitation of liability sections carefully. They limit what we promise.
1. Early access
EventSend is currently offered as a limited early-access service. That means:
- Features may change, and some may be added or withdrawn.
- We may impose or adjust usage limits.
- The service is provided as is, with no uptime commitment and no service-level agreement.
- We may end the early-access period, or discontinue the service, on reasonable notice to you.
If any of that is unacceptable for your use case, please do not rely on the service for it yet.
2. Your account
You must be at least 16 and able to form a binding contract. You are responsible for your account credentials, for everything done through your account, and for the members you invite to your organization and the permissions you give them. Tell us promptly at [email protected] if you believe your account has been compromised.
You must give us accurate account and billing information and keep it current.
3. What the service does
EventSend accepts events from your applications and from services you connect, applies the routing rules you configure, and delivers the results to destinations you choose. You are responsible for configuring it correctly — which events you send, which rules you set, and where they go.
4. Your content
You own your content. Events, messages, and any data you send us remain yours.
You grant us a limited, worldwide, non-exclusive licence to host, process, transmit, and display that content solely to provide the service to you — including delivering it to the destinations you configure, showing it back to you in your account, and keeping it for your plan's retention window. That licence ends when the content is deleted.
You are responsible for your content and for having the rights to send it. Do not send us data you are not permitted to process, and consider carefully before putting sensitive personal data, payment card data, health information, or credentials into event payloads — the service is not designed or offered as a system of record for such data.
5. Acceptable use
You may not use the service to:
- break the law, or infringe anyone's rights;
- send unsolicited bulk messages, or content that is harassing, abusive, deceptive, or malicious;
- distribute malware, or attempt to gain unauthorised access to any system, account, or data;
- probe, scan, overload, or interfere with the service or its infrastructure, or circumvent any usage limit, quota, or access control;
- resell or provide the service to third parties except as part of your own product's normal operation;
- misrepresent your identity or your affiliation with anyone.
Security research is welcome. The bullet above about probing and scanning is not aimed at people looking for vulnerabilities in good faith. If you are testing the service to find and report a security flaw, we will not treat that as a breach of these terms and will not pursue legal action against you for it, provided you:
- do not access, modify, or retain anyone else's data, and stop as soon as you can demonstrate the flaw;
- do not degrade the service for anyone else — no denial of service, no mass automated traffic, and no social engineering of our staff or customers;
- report privately to [email protected] before disclosing publicly, and give us reasonable time to fix it.
Our security contact is published at security.txt.
We may investigate suspected violations and take action, including removing content and suspending accounts. Report abuse to [email protected].
6. Services you connect
The service works by connecting to third parties — the chat workspaces, messaging accounts, push services, and endpoints you deliver to, and the providers you receive events from.
You are responsible for holding the necessary accounts and permissions with those providers and for complying with their terms. Once we deliver content to a destination you configured, it is handled by that provider under their terms, not ours. We are not responsible for third-party services, for their availability, or for what they do with content you direct to them. A provider may change or withdraw its integration, which may change or end the corresponding EventSend feature.
7. Plans, fees, and billing
- Free plan. Offered at no charge, with the limits published on our pricing page. Those limits are enforced: once the monthly allowance is used, further events are not recorded until the next period.
- Paid plans. Billed in advance, monthly or annually, through our payment processor. Usage above your plan's included allowance is billed as overage at the published rate.
- Changes. Upgrades take effect immediately; downgrades take effect at the end of your current billing period. Prices and plan limits may change — we will give you notice before a change affects a period you have already paid for.
- Cancellation. You may cancel at any time; your plan continues to the end of the period you have paid for and does not renew.
- Refunds. Fees already paid are non-refundable except where the law requires otherwise.
- Taxes. Fees exclude taxes, which you are responsible for where applicable.
Non-payment may result in suspension.
8. Availability and delivery
We make reasonable efforts to keep the service available and to deliver your events, including retrying deliveries that fail for transient reasons.
We do not guarantee that every event will be delivered, or delivered within any particular time. Delivery depends on services and networks outside our control, and a destination that is misconfigured, unavailable, rate-limited, or that has revoked our access may not receive your events at all. Do not use the service as the sole channel for anything where a missed or delayed message would cause harm — including life-safety, medical, or emergency use.
We may perform maintenance and, where practical, will try to schedule it to minimise disruption.
9. Suspension and termination
You may stop using the service and close your organization at any time.
We may suspend or terminate your access if you materially breach these terms, if your use threatens the security, integrity, or availability of the service or another customer's use of it, if payment fails, or if we are required to by law. Where circumstances allow, we will give you notice and an opportunity to fix the problem first.
On termination your right to use the service ends and your content is deleted, subject to the retention described in our Privacy Policy. Export anything you need before you close your account.
10. Our intellectual property
The service, the website, and everything in them other than your content — including software, design, and trade marks — belong to us or our licensors. These terms give you no rights in them beyond using the service as permitted. You may not copy, modify, reverse engineer, or create derivative works from the service, except where that restriction is prohibited by law.
Feedback you send us is welcome, and we may use it without obligation to you.
11. Disclaimers
To the fullest extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory — including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted, timely, secure, or error free.
Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
12. Limitation of liability
To the fullest extent permitted by law:
- Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised such damages were possible.
- Our total liability arising out of or relating to the service or these terms is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars (US$100).
These limits do not apply to liability that cannot be limited by law.
13. Indemnification
You will defend and indemnify us against third-party claims arising from your content, your use of the service in breach of these terms, or your violation of law or of anyone's rights. We will tell you promptly about any such claim and let you control the defence, provided any settlement releases us fully.
14. Changes to these terms
We may update these terms. If a change is material, we will tell account holders by email or in the app before it takes effect, and continuing to use the service afterwards means you accept it. The date at the top of this page is always the date of the current version.
15. Governing law and disputes
These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules, and the state and federal courts located in Wyoming have exclusive jurisdiction over any dispute arising out of or relating to them — except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
Nothing in this section removes any right you have to bring proceedings in your country of residence where consumer law gives you that right.
16. General
These terms, together with the Privacy Policy, are the entire agreement between us about the service. If any provision is held unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these terms creates a partnership, agency, or employment relationship.
17. Contact
Questions about these terms: [email protected].