EventSend vs PagerDuty

The PagerDuty alternative for teams that need alerts, not a pager

PagerDuty runs on-call: schedules, escalations, phone calls and incident response, priced per user. If what you need is to know when something breaks, EventSend keeps every event in a searchable feed and sends the critical ones to Slack, Discord, Telegram or your phone, on flat plans. Here is an honest comparison, including when PagerDuty is the better pick.

2,500 events a month, free No credit card Checked September 17, 2026

The short answer

EventSend or PagerDuty?

Both take an event from your app in one HTTP request and keep it in a live feed. What else happens to it is where they differ.

Choose EventSend if

  • You need to know when something breaks, not to run an incident process around it.
  • Alerts should land in Slack, Discord, Telegram or on your phone, with critical ones kept apart from the rest.
  • Your team has grown past five, and paying for every person who sees an alert adds up.
  • You want Stripe, GitHub and Vercel events in the same feed as your app's own.
  • You want quiet hours, rollups and threshold alerts built in.
  • You want to ask Claude, ChatGPT or Cursor what happened in your product, in plain language, on every plan including Free.

Choose PagerDuty if

  • You run an on-call rotation, with schedules and escalation policies.
  • An alert must be acknowledged, and escalated to someone else when it isn't.
  • You need phone calls and SMS, not only push and chat.
  • Your team has five people or fewer, and PagerDuty's free plan covers what you need.
  • You want incident workflows, status pages and post-incident reviews in one tool.

They also work side by side: PagerDuty for the on-call rotation, EventSend for the feed and the alerts that don't need a responder.

Side by side

Feature by feature

The PagerDuty column is based on its public pricing page and documentation, checked September 17, 2026.

Feature EventSend PagerDuty
Event feed in the app Yes: Live stream with search and filters Yes: Alerts and incidents, by service
On-call schedules and escalation policies No: Not offered Yes: One of each on Free, more on paid plans
Acknowledging and resolving incidents No: Not offered: events are delivered and logged Yes: Built in
Phone call and SMS alerts No: Not offered Yes: 100 a month on Free, more on paid plans
Push notifications to your phone Yes: Web Push or Pushover Yes: Native iOS and Android apps
Alerts in Slack, Discord and Telegram Yes: Built in Slack and Microsoft Teams; Discord and Telegram through webhooks or Make
Noise control Yes: Rollups, threshold alerts and quiet hours Yes: Deduplication, with AIOps noise reduction as an add-on
Stripe, GitHub and Vercel events without code Yes: Built-in sources, signature-verified 750+ integrations, focused on monitoring and chat
Ask an AI assistant about your events Yes: Read-only MCP server for Claude, ChatGPT and Cursor Yes: Hosted MCP server that reads and manages incidents, services and schedules
Status pages No: Not offered Yes: External status page from the Professional plan
Pricing Flat plans: 2 seats on Free, unlimited seats on paid plans Per user: free for up to 5, then $25 each

Sources: PagerDuty pricing, PagerDuty Events API, PagerDuty mobile app, PagerDuty MCP server

Pricing

Per user, against flat plans

PagerDuty is free for up to 5 users, then priced per user. EventSend's plans are flat, with unlimited seats once you pay. Prices per month, checked September 17, 2026.

Team PagerDuty EventSend
A solo founder 1 person, 1,000 events a month Free $0 Free for up to 5 users Free $0 2 seats
A team of four 4 people, 10,000 events a month Free $0 Free for up to 5 users Starter $12 a month $10 a month billed yearly Unlimited seats
A team of ten 10 people, 30,000 events a month Professional, $25 × 10 $250 a month $210 a month billed yearly Starter $12 a month $10 a month billed yearly Unlimited seats
A team of twenty-five 25 people, 120,000 events a month Professional, $25 × 25 $625 a month $525 a month billed yearly Growth $29 a month $24 a month billed yearly Unlimited seats

Leaving Opsgenie

Opsgenie shuts down on April 5, 2027

Atlassian stopped selling it on June 4, 2025, and points its customers to Jira Service Management. What to move to depends on what you used it for.

You run on-call

Pick a tool built for rotations

Schedules, escalation policies and acknowledgements need a tool that has them, like PagerDuty or Jira Service Management. EventSend doesn't do on-call, and pretending otherwise would leave someone unpaged.

You mostly routed alerts

EventSend covers that

If Opsgenie mainly carried alerts from your monitoring and your app to chat and phones, send those events to EventSend instead. Topics route them by level and name to Slack, Discord, Telegram, a webhook or your phone, and every event stays in a searchable feed.

Dates from Atlassian's announcement.

Switching

From an Events API call to an EventSend event

The request maps field for field, except the parts that exist because PagerDuty opens incidents.

before: PagerDuty Events API
curl -X POST https://events.pagerduty.com/v2/enqueue \
  -H "Content-Type: application/json" \
  -d '{
    "routing_key": "YOUR_INTEGRATION_KEY",
    "event_action": "trigger",
    "dedup_key": "db-primary-disk",
    "payload": {
      "summary": "Disk 95% full on db-primary",
      "source": "db-primary",
      "severity": "critical",
      "custom_details": {"free_gb": 4}
    }
  }'
after: EventSend
curl -X POST https://eventsend.io/api/events \
  -H "Authorization: Bearer $EVENTSEND_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "event": "disk-nearly-full",
    "message": "Disk 95% full on db-primary",
    "level": "critical",
    "payload": {"source": "db-primary", "free_gb": 4}
  }'
PagerDuty field In EventSend
routing_key Your route token, sent as a Bearer header.
event_action: trigger Every event you send.
acknowledge and resolve No equivalent: there is no incident to close. Send a success event when it recovers, if you want one.
dedup_key unique_key, which drops a repeat instead of adding it to an open alert.
summary message, 4 to 500 characters.
severity level: critical, error and warning carry over, and info becomes default.
source and custom_details Keys in payload, at most 4 KB.
no counterpart event, a short name like disk-nearly-full that topics match on, 4 to 64 characters.

Critical to your phone, the rest to chat

Create a Pushover or Web Push destination for yourself, and a topic that sends only critical events to it. Add quiet hours to your chat destinations so everything else is summarised instead of buzzing at night.

One alert for a burst

A threshold alert fires a single critical alert when matching events spike, and a rollup collapses the repeats, so two hundred errors wake you once.

Questions

Good questions.

Is EventSend a replacement for PagerDuty?
For alerting, yes: events reach Slack, Discord, Telegram, your own webhook or your phone, with critical ones kept apart from the rest. For on-call, no. EventSend has no schedules, escalation policies, acknowledgements, phone calls or SMS, so a team that runs a rotation needs PagerDuty or a tool like it.
How much does PagerDuty cost for a small team?
PagerDuty's free plan covers up to 5 users, with one on-call schedule, one escalation policy and 100 phone or SMS notifications a month. Beyond that, Professional is $25 per user a month, or $21 billed yearly, so a team of ten pays $250 a month, or $210 billed yearly. EventSend Starter is $12 a month, or $10 billed yearly, with unlimited seats. Prices as of September 17, 2026.
Can EventSend wake me up at night?
It can reach your phone: send critical events to a Pushover or Web Push destination, and use quiet hours so everything below critical is summarised instead of delivered overnight. It cannot call you, send an SMS, or escalate to a teammate when you don't respond.
What should Opsgenie users do?
Atlassian stopped selling Opsgenie on June 4, 2025, and shuts it off on April 5, 2027. If you rely on its on-call schedules and escalations, move to a tool that has them, such as PagerDuty or Atlassian's own Jira Service Management. If you mainly used it to route alerts to chat and phones, EventSend covers that.
How do I send my PagerDuty events to EventSend instead?
Point the request at https://eventsend.io/api/events with your route token as a Bearer header, use the summary as the message, map severity to level, and move source and custom_details into payload. There is no resolve action, because EventSend opens no incidents to close.
Can I use EventSend and PagerDuty together?
Yes. Keep PagerDuty for the on-call rotation, and send the events that don't need a responder, like signups, payments and deploys, to your team's channels through EventSend.

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