EventSend vs PagerDuty
The PagerDuty alternative for teams that need alerts, not a pager
PagerDuty runs on-call: schedules, escalations, phone calls and incident response, priced per user. If what you need is to know when something breaks, EventSend keeps every event in a searchable feed and sends the critical ones to Slack, Discord, Telegram or your phone, on flat plans. Here is an honest comparison, including when PagerDuty is the better pick.
The short answer
EventSend or PagerDuty?
Both take an event from your app in one HTTP request and keep it in a live feed. What else happens to it is where they differ.
Choose EventSend if
- You need to know when something breaks, not to run an incident process around it.
- Alerts should land in Slack, Discord, Telegram or on your phone, with critical ones kept apart from the rest.
- Your team has grown past five, and paying for every person who sees an alert adds up.
- You want Stripe, GitHub and Vercel events in the same feed as your app's own.
- You want quiet hours, rollups and threshold alerts built in.
- You want to ask Claude, ChatGPT or Cursor what happened in your product, in plain language, on every plan including Free.
Choose PagerDuty if
- You run an on-call rotation, with schedules and escalation policies.
- An alert must be acknowledged, and escalated to someone else when it isn't.
- You need phone calls and SMS, not only push and chat.
- Your team has five people or fewer, and PagerDuty's free plan covers what you need.
- You want incident workflows, status pages and post-incident reviews in one tool.
They also work side by side: PagerDuty for the on-call rotation, EventSend for the feed and the alerts that don't need a responder.
Side by side
Feature by feature
The PagerDuty column is based on its public pricing page and documentation, checked September 17, 2026.
| Feature | EventSend | PagerDuty |
|---|---|---|
| Event feed in the app | Yes: Live stream with search and filters | Yes: Alerts and incidents, by service |
| On-call schedules and escalation policies | No: Not offered | Yes: One of each on Free, more on paid plans |
| Acknowledging and resolving incidents | No: Not offered: events are delivered and logged | Yes: Built in |
| Phone call and SMS alerts | No: Not offered | Yes: 100 a month on Free, more on paid plans |
| Push notifications to your phone | Yes: Web Push or Pushover | Yes: Native iOS and Android apps |
| Alerts in Slack, Discord and Telegram | Yes: Built in | Slack and Microsoft Teams; Discord and Telegram through webhooks or Make |
| Noise control | Yes: Rollups, threshold alerts and quiet hours | Yes: Deduplication, with AIOps noise reduction as an add-on |
| Stripe, GitHub and Vercel events without code | Yes: Built-in sources, signature-verified | 750+ integrations, focused on monitoring and chat |
| Ask an AI assistant about your events | Yes: Read-only MCP server for Claude, ChatGPT and Cursor | Yes: Hosted MCP server that reads and manages incidents, services and schedules |
| Status pages | No: Not offered | Yes: External status page from the Professional plan |
| Pricing | Flat plans: 2 seats on Free, unlimited seats on paid plans | Per user: free for up to 5, then $25 each |
Sources: PagerDuty pricing, PagerDuty Events API, PagerDuty mobile app, PagerDuty MCP server
Pricing
Per user, against flat plans
PagerDuty is free for up to 5 users, then priced per user. EventSend's plans are flat, with unlimited seats once you pay. Prices per month, checked September 17, 2026.
| Team | PagerDuty | EventSend |
|---|---|---|
| A solo founder 1 person, 1,000 events a month | Free $0 Free for up to 5 users | Free $0 2 seats |
| A team of four 4 people, 10,000 events a month | Free $0 Free for up to 5 users | Starter $12 a month $10 a month billed yearly Unlimited seats |
| A team of ten 10 people, 30,000 events a month | Professional, $25 × 10 $250 a month $210 a month billed yearly | Starter $12 a month $10 a month billed yearly Unlimited seats |
| A team of twenty-five 25 people, 120,000 events a month | Professional, $25 × 25 $625 a month $525 a month billed yearly | Growth $29 a month $24 a month billed yearly Unlimited seats |
Leaving Opsgenie
Opsgenie shuts down on April 5, 2027
Atlassian stopped selling it on June 4, 2025, and points its customers to Jira Service Management. What to move to depends on what you used it for.
You run on-call
Pick a tool built for rotations
Schedules, escalation policies and acknowledgements need a tool that has them, like PagerDuty or Jira Service Management. EventSend doesn't do on-call, and pretending otherwise would leave someone unpaged.
You mostly routed alerts
EventSend covers that
If Opsgenie mainly carried alerts from your monitoring and your app to chat and phones, send those events to EventSend instead. Topics route them by level and name to Slack, Discord, Telegram, a webhook or your phone, and every event stays in a searchable feed.
Dates from Atlassian's announcement.
Switching
From an Events API call to an EventSend event
The request maps field for field, except the parts that exist because PagerDuty opens incidents.
curl -X POST https://events.pagerduty.com/v2/enqueue \
-H "Content-Type: application/json" \
-d '{
"routing_key": "YOUR_INTEGRATION_KEY",
"event_action": "trigger",
"dedup_key": "db-primary-disk",
"payload": {
"summary": "Disk 95% full on db-primary",
"source": "db-primary",
"severity": "critical",
"custom_details": {"free_gb": 4}
}
}'
curl -X POST https://eventsend.io/api/events \
-H "Authorization: Bearer $EVENTSEND_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"event": "disk-nearly-full",
"message": "Disk 95% full on db-primary",
"level": "critical",
"payload": {"source": "db-primary", "free_gb": 4}
}'
| PagerDuty field | In EventSend |
|---|---|
| routing_key | Your route token, sent as a Bearer header. |
| event_action: trigger | Every event you send. |
| acknowledge and resolve |
No equivalent: there is no incident to close. Send a success
event when it recovers, if you want one.
|
| dedup_key |
unique_key, which drops a repeat instead of adding it to an open alert.
|
| summary | message, 4 to 500 characters. |
| severity |
level: critical, error
and warning
carry over, and info
becomes default.
|
| source and custom_details | Keys in payload, at most 4 KB. |
| no counterpart |
event, a short name like disk-nearly-full
that topics match on, 4 to 64 characters.
|
Critical to your phone, the rest to chat
Create a Pushover or Web Push destination for yourself, and a topic that sends only
critical
events to it. Add
quiet hours
to your chat destinations so everything else is summarised instead of buzzing at night.
One alert for a burst
A threshold alert fires a single critical alert when matching events spike, and a rollup collapses the repeats, so two hundred errors wake you once.
Questions
Good questions.
- Is EventSend a replacement for PagerDuty?
- For alerting, yes: events reach Slack, Discord, Telegram, your own webhook or your phone, with critical ones kept apart from the rest. For on-call, no. EventSend has no schedules, escalation policies, acknowledgements, phone calls or SMS, so a team that runs a rotation needs PagerDuty or a tool like it.
- How much does PagerDuty cost for a small team?
- PagerDuty's free plan covers up to 5 users, with one on-call schedule, one escalation policy and 100 phone or SMS notifications a month. Beyond that, Professional is $25 per user a month, or $21 billed yearly, so a team of ten pays $250 a month, or $210 billed yearly. EventSend Starter is $12 a month, or $10 billed yearly, with unlimited seats. Prices as of September 17, 2026.
- Can EventSend wake me up at night?
- It can reach your phone: send critical events to a Pushover or Web Push destination, and use quiet hours so everything below critical is summarised instead of delivered overnight. It cannot call you, send an SMS, or escalate to a teammate when you don't respond.
- What should Opsgenie users do?
- Atlassian stopped selling Opsgenie on June 4, 2025, and shuts it off on April 5, 2027. If you rely on its on-call schedules and escalations, move to a tool that has them, such as PagerDuty or Atlassian's own Jira Service Management. If you mainly used it to route alerts to chat and phones, EventSend covers that.
- How do I send my PagerDuty events to EventSend instead?
- Point the request at https://eventsend.io/api/events with your route token as a Bearer header, use the summary as the message, map severity to level, and move source and custom_details into payload. There is no resolve action, because EventSend opens no incidents to close.
- Can I use EventSend and PagerDuty together?
- Yes. Keep PagerDuty for the on-call rotation, and send the events that don't need a responder, like signups, payments and deploys, to your team's channels through EventSend.
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